Questions, answered

Design your piece in the Perler or jewelry designer, add it to your cart and check out. We make it by hand and ship it to you.

Each bead is about 5 mm (0.2 in). A 29 x 29 design is about 5.7 in square. The designer shows the finished size as you work.

Yes. Use the Pet maker to pick a breed, ears, markings and colors, or upload a photo in the Photo tab and the designer turns it into a bead pattern. Your photo stays on your device.

When you add your design to the cart you can choose to share it. Shared designs go into Customer Creations, where anyone can order them, ranked by how many people ordered each one. We check every shared design before it goes live, and you can add a first name or nickname to be credited.

Yes. Email beadyoursorders@gmail.com with your order number and we'll remove it.

We make original designs, your own pictures and public-domain characters. We can't make trademarked or copyrighted characters.

Every piece is made to order. You'll get an email with tracking as soon as yours ships.

Email us at beadyoursorders@gmail.com as soon as possible. Once we start making your piece, changes may not be possible.

Because every piece is custom-made, we can't take returns for a change of mind. If your order arrives damaged or doesn't match your design, email beadyoursorders@gmail.com with a photo and we'll make it right.

Fused bead art and beaded jewelry contain small parts. They aren't for children under 3.

Keep fused pieces away from heat, like a hot car dashboard, so they stay flat. Roll stretch bracelets on and off instead of pulling them.